Our Site Responsible Gambling Policy and Player Protection

Understanding Responsible Gambling

Our Site Responsible Gambling principles are designed to help players make informed choices, stay in control of their gaming activity, and access support when needed. We believe that gambling should always be a form of entertainment, not a financial strategy or a way to cope with stress. Every player who engages with our platform should understand the risks involved and have access to tools that promote healthier play.

Responsible gambling means setting boundaries before you start playing and sticking to them regardless of whether you are winning or losing. It involves understanding that the house always maintains an edge, that outcomes are determined by random number generators, and that no strategy can guarantee consistent profits. Players who approach gambling with realistic expectations and firm limits are far less likely to experience harm.

Age & Eligibility

Participation in any form of online gambling is restricted to individuals who have reached the legal age of majority in their jurisdiction. In most Canadian provinces, this means players must be at least 19 years old, though the legal age is 18 in Alberta, Manitoba, and Quebec. It is the responsibility of each player to verify and comply with the legal gambling age in their specific province or territory.

We do not permit underage gambling in any form. Accounts suspected of being operated by minors will be suspended pending investigation, and any winnings associated with such accounts may be forfeited. Parents and guardians are encouraged to use filtering software and parental controls to prevent minors from accessing gambling websites.

Setting Personal Limits

One of the most effective ways to maintain control over your gambling activity is to establish personal limits before you begin playing. These limits help prevent impulsive decisions and keep your spending within a budget you can afford to lose. Setting boundaries in advance removes the temptation to chase losses or increase stakes beyond your comfort level.

Common types of responsible gambling limits include:

• Deposit limits: Cap the amount you can deposit daily, weekly, or monthly
• Loss limits: Restrict the total amount you can lose within a set period
• Session time limits: Automatically log you out after a defined play duration
• Wager limits: Limit the total amount you can bet within a given timeframe

Whether Razed Casino offers built-in account-level limit tools is Not verified. Players should check their account settings or contact support to determine which controls are available on the platform.

Recognising Problem Gambling Signs

Problem gambling can develop gradually, and the signs are not always immediately obvious to the person experiencing them. Recognising these indicators early allows players to take corrective action before serious harm occurs. Being honest with yourself about your gambling habits is an essential part of staying safe.

Warning signs may include:

• Chasing losses by continuing to play after losing money
• Borrowing money or using savings to fund gambling activity
• Feeling anxious, irritable, or restless when unable to gamble
• Lying to family or friends about the extent of gambling activity
• Neglecting work, relationships, or personal responsibilities

If you notice any of these behaviours in yourself or someone you know, it is important to seek help promptly. Problem gambling is a recognised condition that responds well to professional intervention and ongoing support.

Self-Exclusion and Account Controls

Self-exclusion is a tool that allows players to voluntarily block access to their gambling accounts for a specified period. During the exclusion period, the player cannot log in, deposit, or place bets. This option is intended for individuals who recognise that they need a structured break from gambling to regain control of their habits and finances.

Whether Razed Casino offers a formal self-exclusion programme is Not verified. Players who wish to self-exclude should contact the operator directly to inquire about available options. In Canada, provincial gaming regulators also offer territory-wide self-exclusion programmes that cover multiple operators simultaneously, providing a broader safety net for those who need it.

Additional protective measures players can take independently include:

• Removing saved payment methods from the account
• Unsubscribing from promotional emails to reduce temptation
• Using third-party gambling blocking software on personal devices
• Sharing concerns with a trusted friend or family member

Getting Help

If you or someone you know is struggling with problem gambling, confidential and free support is available across Canada. These organisations provide counselling, crisis intervention, and resources for both individuals affected by gambling and their family members. Seeking help is a proactive step, and these services are designed to be accessible and non-judgmental.

Key Canadian support resources include:

• ConnexOntario: 1-866-531-2600 or connexontario.ca (Ontario residents)
• Problem Gambling Helpline (British Columbia): 1-888-795-6111
• Gambling Helpline (New Brunswick): 1-866-555-4422
• Gambling Therapy: Online support at gamblingtherapy.org
• Kids Help Phone: 1-800-668-6868 (for youth affected by gambling)

These services are confidential, free, and available 24 hours a day. Reaching out for help is a sign of strength, not weakness. If gambling is affecting your mental health, finances, or relationships, professional support can help you regain control and develop healthier habits for the future.